Bookings

All bookings must be made by a member of the party occupying the property and must be 21 years or over and be authorised to agree the terms and conditions on behalf of all of the persons included on the booking form.

Booking Deposit

A non-refundable booking deposit of £100/$180 per week/part week is required with your completed booking form within 7 days of your booking acknowledgement. The booking will be confirmed to you in within 7 days of receipt of your deposit. Once the booking is confirmed, the deposit will be non-refundable but will be deducted from the full amount due.

Security Deposit

Upon payment of the outstanding balance, the client shall be required to pay a refundable security/breakage deposit of £200/$360 per booking. This deposit is payable to cover any breakage’s, or damage to the property, or its contents and for any excessive cleaning costs above that normally required in connection with the occupancy. The deposit will be refunded to the client as soon as possible and no later than 14 days after the client has vacated the property, less cost of any breakage’s, or damage caused during the period of rental in accordance with the managers report.

Balance

The payment balance is due 10 weeks prior to arrival.

Cancelation

In the event of cancellation the following charges will normally apply: 6-8 weeks prior 20% of rental charge 4-6 weeks prior 50% of rental charge Upto 4 weeks prior 100% of rental charge All cancellations must be made in writing. In the unlikely event that circumstances beyond the owners control results in the cancellation of the booking the owner or their agent reserves the right to cancel the booking and be liable only to refund any monies already paid by the client.

Force Majeure

The owners of the property, their servants or agents, accept no liability to pay compensation. In respect of any loss, damage or changes arising from unforeseeable circumstances beyond their control, (but not limited to) war, riots, civil strife, strikes, floods, and closure of airports, adverse weather conditions or other events beyond our control.

Liability

You are advised that you are occupying a private villa and therefore are responsible for your own safety in respect of any loss, personal accidents or damages sustained by you or any members of your party during your stay. It is the guests responsibility to ensure that they have adequate holiday insurance to cover personal injury/ accidents /damage. No claims whatsoever will be accepted by the owners or there agents of the property. The owner or their agents accept no liability for loss of mains services or failure of appliances or of any actions taken in the vicinity of the property by any authority or third party persons bond their control.

Pool

Guests using the pool or its surrounding areas do so at their own risk. Children are required to be supervised at all times when using the pool or on the pool deck area. The owners their servants or agents will accept no responsibility for any loss or personal injury incurred from using the pool or its surrounding areas.

Arrival/Departure

Clients may gain access to the property after 4pm on the day of arrival and the property must be vacated by 10am on the day of departure, unless otherwise arranged and agreed.

Occupancy

The persons named on the booking form may only occupy the accommodation, any deviation without permission could result in eviction from the property.

Access

The client is to allow the owner their agents the right to enter the property to carry out any maintenance.

Insurance

Applicants are strongly recommended to take out adequate holiday insurance, to cover cancellation, accidents/illness or damage.

House Rules

All doors and windows shall be closed and secured whenever the guests are not in the property. Please ensure the trash is put out for collection the night before a collection day.

Telephone

The villa phone provides free local (863) and emergency (dial 911) calls. All other calls are to be paid for by the guest. Any additional phone charges will be deducted from the security deposit.

WC/Toilet

Blockages can occur due to disposal of sanitary towels,excessive tissue etc. Toilets can be unblocked with the plunger supplied. If the MC is called out, they will charge the guest $40.

Pool Heating

Pool heater breakdown. Our Agent will rectify the problem as soon as possible. Liability is limited to refunding pool heat payment for the number of days heater is out of order.

Pool & Deck

Guests shall not interfere with the pool controls. No glassware is to be taken outside. If glass gets into the pool it must be drained and re-filled, this cost will be passed to the guest.